Jonathan helps build better relationships between subscribers and providers. For subscribers, Jonathan helps find the right providers to meet their cost, quality, and speed needs. For providers, he helps expand their business and ensures they deliver great service. With a decade of experience in marketplaces, Jonathan has worked for multiple global, leading technology companies. He holds an MBA from the University of Michigan and a mechanical engineering degree from the University of Texas.
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Capacity Utilization measures how effectively a facility uses its available capacity to produce goods or services. In facilities management, it serves as a critical metric to assess efficiency, helping businesses optimize operational performance and cost management.
Learn how on-time delivery (OTD) tracks delivery commitments in facilities management, crucial for client satisfaction and efficiency.
Discover how Response Time measures the speed of addressing issues, impacting operational efficiency and tenant satisfaction in facilities management.
Discover the importance of addressing your maintenance backlog and how it affects a company’s productivity and equipment reliability.
Learn about scheduled downtime and how tracking this crucial production performance indicator can improve your maintenance practices.
Unplanned downtime–also called unscheduled downtime—is any unscheduled interruption to a system, process, or piece of equipment caused by unexpected events like equipment failure, safety incidents, or environmental factors. Unlike planned downtime for scheduled maintenance or upgrades, unplanned downtime disrupts operations, reduces productivity, increases costs, and can damage customer satisfaction and brand reputation.
Explore how defect density improves quality across industries like software, manufacturing, and facilities management by measuring defects.
Explore how Right First Time (RFT) enhances efficiency and quality across industries by ensuring tasks meet standards on the first try.
Learn how asset utilization measures efficiency in using assets to generate revenue, guiding strategic decisions across industries.
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